Enterprise Rent-A-Car

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• Ben

  Jul, 07 2018
  ★ ☆ ☆ ☆ ☆
  Geez I never thought I'd be one of those people that writes bad reviews....
  My car was totaled by a commercial Enterprise semi trailer (Enterprise employee, enterprise vehicle) and they were found to be 100% at fault. Ironically, the closest car rental was an enterprise (this one) and my wife and I had to pay out of pocket for a rental. Adding insult to injury, we were charged nearly double because we're under 25 and a "higher risk" customer. If that's not the definition if irony, I don't know what is. The customer service was sympathetic when I tried to get them to fix the issue, but ultimately unhelpful.

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